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Booking information

There are a number of options for booking tickets at Quarterhouse

In person

At Quarterhouse box office, Mill Bay, CT20 1BN, open 10am-5pm Monday-Saturday and 11am-4pm Sunday.


Call the box office on 01303 760750. If the line is busy, please leave a message with your name and number and our Visitor Experience team will call you back.


Click here to find out whats on, select your event and click 'Book now' to be taken through to our secure online ticket office. 

Payment methods

Debit and credit card payments can be made online, over the phone or at our box office in person. Cheques made payable to the Creative Folkestone can only be used in person at the box office.  

Paperless ticketing

We have gone paperless with our ticketing in an effort to become a more sustainable organisation. All tickets will be issued as e-tickets and should be presented at the event as on your smart device or you can print at home. If you have any problems or no access to a smart device please contact our box office team who will be more than happy to help.


Concessions rates apply (where stated) to under 16s, full time students, senior citizens (aged 65+), registered unemployed and registered disabled. Proof of status will be required. (Please be aware certian festival events may use alternate pricing schemes).


Quarterhouse aims to be accessible to all, offering a varied programme of events, catering for all of our customer's needs. It is a wheelchair accessible venue with ground floor spaces available for seated performances and two balcony wheelchair spaces available for standing events. Quarterhouse is fitted with a Hearing Loop System. We reccomend getting in contact with us prior to booking or on arrival so we can assist you with the best seats for the system. Quarterhouse has a lift for accessing all floors, including the bar, toilets and balcony. Toilets are fully wheelchair accesibble and can be found on the ground and first floor.

Please contact the box office on 01303 760750 for any of the following

  • Special seating requests
  • Wheelchair users
  • Group bookings


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