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Booking information

There are a number of options for booking tickets at Quarterhouse

In person

At Quarterhouse box office, Mill Bay, CT20 1BN, open 10am-5pm Monday-Saturday and 11am-4pm Sunday.

Telephone

Call the box office on 01303 760750. If the line is busy, please leave a message with your name and number and our Visitor Experience team will call you back.

Online

Click here to find out whats on, select your event and click 'Book now' to be taken through to our secure online ticket office. 

Payment methods

Debit and credit card payments can be made online, over the phone or at our box office in person. Cheques made payable to the Creative Folkestone can only be used in person at the box office.  

Ticket collection and postage

Tickets that are paid for in advance can be collected on the day up to 30 minutes prior to the event. Tickets can also be posted to you for an additional charge of 60p. Please check your tickets on receipt.

Concessions

Concessions rates apply (where stated) to under 16s, full time students, senior citizens (aged 65+), registered unemployed and registered disabled. Proof of status will be required. (Please be aware certian festival events may use alternate pricing schemes).

Accessibility

Quarterhouse aims to be accessible to all, offering a varied programme of events, catering for all of our customer's needs. It is a wheelchair accessible venue with ground floor spaces available for seated performances and two balcony wheelchair spaces available for standing events. Quarterhouse has a lift for accessing all floors, including the bar, toilets and balcony. Toilets are fully wheelchair accesibble and can be found on the ground and first floor.

Please contact the box office on 01303 760750 for any of the following

  • Special seating requests
  • Wheelchair users
  • Group bookings

 

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